Since products are tested before delivery, TPS Co. Ltd will not accept any returns or exchange; sales are final and non-returnable.

TPS Co. Ltd will not accept cancellations once an order has gone into production. Down payments made for services are non-refundable once we have started the project. For any product available in stock, you may cancel your order within 48 hours. 

At the moment, we don't offer a discount on first-time orders, but we always reward customers who return to shop with us! 
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Of course. Please contact contact our sales department by sending an email to hello@popsicle-studio.com for more information. 

A 12-month warranty applies to electrical fixtures (excluding light bulbs). The purpose of this warranty is to ensure the proper functioning of devices that have suffered an internal failure (conditions apply). 

All claims must be submitted in writing, stating the customer’s name, address, and telephone number, and accompanied by digital photos to hello@popsicle-studio.com. 

Our lighting fixtures must be handled by qualified personnel and installed safely, taking care to disconnect the main power supply during installation.